Aparup Sengupta

Startek, Inc. engages in the provision of global customer experience solutions. Its solutions help global companies to connect emotionally with their customers, solve issues, and improve net promoter scores and other customer-facing performance metrics. The company offers multiple services, including sales, order management and provisioning, customer care, technical support, receivables management, and retention programs. It also manages programs using a variety of multi-channel customer interactions, including voice, chat, email, social media and back-office support. It operates through the following geographical segments: Americas, Malaysia, India and Sri Lanka, Australia, South Africa, and Rest of World. The company was founded by A. Emmet Stephenson and Michael W. Morgan in 1987 and is headquartered in Denver, CO.

UCMS Group Ltd. provides customer management and business process outsourcing services for telecommunications, finance, energy, transport and public sectors. It also provides services to electricity retailers, infrastructure operators and technology resellers. The company was founded in 1995 and is headquartered in South Melbourne, Australia.

Essar Group operates as a holding company with interests in steel, oil, gas, power and telecommunications businesses. Its services include shipping, technology and outsourcing, telecom, realty, and travels. The company was founded by Shashikanth Nandkishore Ruia and Ravikanth Nandkishore Ruia in 1969 and is headquartered in Mumbai, India.

Microland Ltd. provides information technology and infrastructure management services. It offers cloud, datacenter, end user, network, security, application management, managed, and professional services. The company was founded by Pradeep Kar in 1989 and is headquartered in Bangalore, India.

[24]7.ai, Inc. delivers customer engagement software and services for customers to interact with companies through the web, mobile, chat, social, and phone. Its products include active share, chat, customer engagement platform, digital chat agents, speech - vivid speech, virtual agent, and Face book messenger for enterprise. The firm serves education, financial services, healthcare, insurance, retail and e-commerce, telecom, travel and hospitality, and utilities. The company was founded by Pallipuram V. Kannan, Prakash Gurbaxani, Sudhakar Kosaraju, and Shanmugam Nagarajan in 2000 and is headquartered in Campbell, CA.

Global Vantedge Pvt Ltd. provides call support services. The company is headquartered in New Delhi, India.

Aegis Ltd. provides business process outsourcing services. It offers customer lifecycle management, business analytics, automation solutions, web solutions, and social business services. The company is headquartered in Mumbai, India.

Aegis BPO Services Ltd. provides business process outsourcing services. Its business processes include interaction, back office, value added, and knowledge services. The company is headquartered in Irving, TX.