TELEPERFORMANCE SE Onderneming Teleperformance SE Other OTC
Aandelen
TLPFY
US87946F1003
Bedrijfsondersteunende diensten
Vakgebied
- klantervaring beheerdiensten (83,7%): informatiediensten aan de klanten, technische ondersteuning, aankoop van klanten, back-office diensten. De groep biedt ook geïntegreerde diensten voor beheer van bedrijfsprocessen en digitale transformatie en adviesdiensten met hoge toegevoegde waarde. De omzet per geografisch gebied is verdeeld over Europa-Midden-Oosten-Afrika (36,3%), Noord-Amerika en Azië-Stille Oceaan (36,3%), Latijns-Amerika (22,5%) en andere (4,9%);
- gespecialiseerde diensten (16,3%): online tolken, visumaanvraagbeheer en invordering van schulden.
Eind 2023 telde het concern meer dan 490.000 medewerkers, verdeeld over 99 landen, met diensten in meer dan 300 talen op meer dan 170 markten.
De omzet per klantensector wordt uitgesplitst in gezondheidszorg (56%), overheidsdiensten (13%), verzekeringen (10%), financiële diensten (7%) en andere (14%).
Verkoop per activiteit
| EUR in miljoen | 2022 | Gewicht | 2023 | Gewicht | Delta |
|---|---|---|---|---|---|
Core Services & Digital Integrated Business Services
83,7
%
| 6 989 | 85,7 % | 6 982 | 83,7 % | -0,10% |
Specialized Services
16,3
%
| 1 165 | 14,3 % | 1 363 | 16,3 % | +17,00% |
Verkoop per regio
| EUR in miljoen | 2022 | Gewicht | 2023 | Gewicht | Delta |
|---|---|---|---|---|---|
EMEA
30,4
%
| 2 657 | 32,6 % | 2 536 | 30,4 % | -4,55% |
North America & APAC
30,4
%
| 2 679 | 32,9 % | 2 534 | 30,4 % | -5,41% |
Latin America
18,8
%
| 1 653 | 20,3 % | 1 569 | 18,8 % | -5,08% |
North America
16,3
%
| 1 165 | 14,3 % | 1 363 | 16,3 % | +17,00% |
Global
4,1
%
| - | - | 343 | 4,1 % | - |
Managers
| Managers | Titel | Leeftijd | Van |
|---|---|---|---|
Bhupender Singh
CEO | Chief Executive Officer | - | - |
| Chief Executive Officer | 71 | 01-01-78 | |
| Director of Finance/CFO | 65 | 01-02-10 | |
Dev Mudaliar
CTO | Chief Tech/Sci/R&D Officer | - | - |
Agustin Grisanti
COO | Chief Operating Officer | - | - |
Teri O'Brien
CMP | Compliance Officer | - | 01-07-23 |
Quy Nguyen-Ngoc
IRC | Investor Relations Contact | 55 | 27-09-12 |
Éric Dupuy
PRN | Corporate Officer/Principal | - | - |
| Corporate Officer/Principal | - | - | |
Miranda Collard
PRN | Corporate Officer/Principal | - | - |
Besturend
| Besturend | Titel | Leeftijd | Van |
|---|---|---|---|
Jean-Claude Guez
BRD | Director/Board Member | 78 | 29-01-10 |
| Director/Board Member | 69 | 07-05-14 | |
| Chief Executive Officer | 71 | 01-01-78 | |
Bhupender Singh
CEO | Chief Executive Officer | - | - |
| Director/Board Member | 77 | 28-02-18 | |
Alain Boulet
BRD | Director/Board Member | 75 | 31-05-11 |
| Director/Board Member | 53 | 28-04-16 | |
| Director/Board Member | 41 | 09-09-20 | |
Shelly Gupta
BRD | Director/Board Member | - | 14-04-22 |
Carole Toniutti
BRD | Director/Board Member | - | 14-04-22 |
Aandelenklasse
| Stemming | Aantal | Vrij verhandelbaar | Bedrijfseigen aandelen | Drijvend Totaal | |
|---|---|---|---|---|---|
| Aandeel A | 1 | 63 443 054 | 51 698 351 ( 81,49 %) | 2 730 565 ( 4,304 %) | 81,49 % |
Participaties
| Naam | Aandelen | % | Totale waarde |
|---|---|---|---|
TELEPERFORMANCE SE 0.16% | 99 260 | 0.16% | 11 249 795 $ |
Bedrijfsgegevens
Bedrijven van de groep
| Naam | Categorie en sector |
|---|---|
Luxembourg Contact Centers SARL
 Luxembourg Contact Centers SARL Miscellaneous Commercial ServicesCommercial Services Part of Teleperformance SA, Luxembourg Contact Centers SARL is a company that operates as a commercial nonphysical research company. The company is based in Luxembourg, Luxembourg. |
Miscellaneous Commercial Services
|
Merkafon de Mexico SA de CV
 Merkafon de Mexico SA de CV Miscellaneous Commercial ServicesCommercial Services Part of Teleperformance SE, Merkafon de Mexico SA de CV is a Mexican company that provides telemarketing services. The company is based in Monterrey, Mexico. Merkafon de Mexico SA de was acquired by Teleperformance SE on May 21, 2002. |
Miscellaneous Commercial Services
|
Teleperformance Norge AS
 Teleperformance Norge AS Miscellaneous Commercial ServicesCommercial Services Teleperformance Norge AS engages in addressing and telemarketing activities, as well as trade in purchased goods. It also offers telephone surveillance services. The firm provides outsourcing customer relationship management and customer service. The company was founded on September 1, 1993 and is headquartered in Moss, Norway. |
Miscellaneous Commercial Services
|
Plurimarketing Telemarketing e Marketing Directo SA
 Plurimarketing Telemarketing e Marketing Directo SA Advertising/Marketing ServicesCommercial Services Part of Teleperformance SA, Plurimarketing Telemarketing e Marketing Directo SA is a Portuguese company that operates inbound, outbound, and offshore contact center. The company is based in Lisbon, Portugal. The CEO of the company is João Cardoso. |
Advertising/Marketing Services
|
TP Nearshore S de RL de CV
| |
TPUSA, Inc.
| |
MMCC Solutions Canada Co.
| |
Teleperformance Group, Inc.
 Teleperformance Group, Inc. Miscellaneous Commercial ServicesCommercial Services Teleperformance Group, Inc. provides inbound, outbound and offshore contact center. The company offers different type of information in different parts of United States. The company is located in Miami Beach, FL. |
Miscellaneous Commercial Services
|
Hispanic Teleservices de Guadalajara SA de CV
|
Sector
Verkoop per activiteit
Verkoop per regio
| Vaira. 1 jan. | Kapi. | |
|---|---|---|
| +16,87% | 70,43 mld. | |
| +6,14% | 17,32 mld. | |
| +14,28% | 13,86 mld. | |
| +10,80% | 12,84 mld. | |
| +11,68% | 9,65 mld. | |
| -8,38% | 5,77 mld. | |
| +1,96% | 5,16 mld. | |
| +1,91% | 5,07 mld. | |
| +6,70% | 4,74 mld. |
