Perry C. Smith

KANA Software, Inc. helps the world's best known brands master the service experience. Its solutions help companies create consistent, knowledgeable conversations with their customers across every channel -- phone, email, chat and web. KANA is a complete solution for mastering the multi-channel service experience spanning the contact center agent desktop, email management, chat management, agent knowledge, and web self-service. KANA is proud to work with companies who have a relentless focus on customer service.

Intel Security Group develops anti-virus software. It offers data protection and encryption, database security, server security, data exchange layer, threat detection, and web security. The company was founded in 1987 and is headquartered in Santa Clara, CA.

BluJay Solutions Ltd. engages in the provision of supply chain software and services. The company was founded on January 7, 1972 and is headquartered in Manchester, the United Kingdom.

Part of McAfee Corp., Brightwork Development is a company that develops network management tools. The company is based in Tinton Falls, NJ. The company was founded by Greg R. Gianforte. Brightwork Development was acquired by Networks Associates, Inc. on April 14, 1994 for $10.25 million.

Part of Batnet1.com, e-Touch International LLC provides direct e-mail marketing services. The company is based in Princeton, NJ. The company was founded by Perry C. Smith. e-Touch International was acquired by Batnet1.com on June 21, 2000.

InfoGenesis provides point of sale solutions for the hospitality and food service industries. It offers reservations, dining management and analytics for hotels, resorts, casinos, cruise lines, stadiums, restaurants, and managed food services. The company was founded in 1986 and is headquartered in Santa Barbara, CA.

Bell Laboratories provides research and development services. It provides communications technologies including transistors, digital networking, signal processing, lasers and fiber-optic communications systems, communication satellites, cellular telephony, electronic switching of calls, touch-tone dialing and modems. The company was founded in 1925 and is headquartered in Murray Hill, NJ.

RES Software BV provides digital workspace technology. Its products include RES ONE Security, RES ONE Workspace, RES ONE Suite, RES ONE Workpace Core, RES ONE Automation, and RES ONE Service Store. The firms solutions include better endpoint management, easy and policy-driven access, adaptive security and compliance, and automated information technology services. The company was founded by Bob Janssen in 1999 and is headquartered in 's-Hertogenbosch, the Netherlands.