Marcelo Luiz Dias Chianello

SPCC - São Paulo Contact Center Ltda. provides call center services. Its services include analytics solutions, automation, contact center, social media solutions, and others. The company was founded on May 4, 1987 and is headquartered in Sao Paulo, Brazil.

Contax SA was founded in 1998 by Francis James Leahy Meaney. The Brazilian company designs, implements, and operates contact centers.

Atento Brasil Sa provides customer relationship management (CRM) services. Its services can be classified under categories Sales, Marketing, Customer Services and Consultancy for Contact Centers. It offers multichannel services, that is through Internet chat, e-mail, web call back, telephone, voice as well as video conference, joint navigation and fax. It provides services such as campaign planning, telesales campaigns, market research, information & specialized managment, commercial information, management of indidents/complaints, client retention, collection management, client satisfaction studies and data management. It also provides consultancy services in human resources, technology, operation and quality management. The company has 14 contact centers in seven Brazilian capitals: São Paulo, Río de Janeiro, Belo Horizonte, Porto Alegre, Salvador, Brasilia and Goiania. Atento Brasil was founded in 1999 and is headquartered in São Paulo, Brazil.