Raj Kishore Tewari

Institute of Company Secretaries of India operates as a recognized professional body in India to develop and regulate the profession of Company Secretaries in India.

International Customer Management Institute (ICMI) is a part of the Informa Tech division of Informa PLC. ICMI provides call center training, courses, events, programs, certifications, resources, and consulting solutions to improve customer experiences and produce optimal business results. ICMI's mission is to champion contact centers and their people and make both better every day. The American company offers training courses for all levels of management and agents, private group training, and live-virtual training. ICMI also provides consulting solutions for omni-channel technology, WFM solutions, customer experience, employee engagement, process optimization, quality program optimization, technology assessment, and vendor selection.