Profiel
John R.
Bourne has been Senior Vice President-Global Channels and Alliances of Witness Systems, Inc. since October 2006 and had been Senior Vice President-Global Product Management since March 2003.
From December 2001 to March 2003, he was an Executive Vice President-Global Marketing and Corporate Strategic Alliances of Eyretel and President and Chief Executive Officer of Ultraprise Loan Technologies from April 2000 to January 2002.
From February 1999 to April 2000, Mr. Bourne was Chief Executive Officer-US Operations of QSP, Inc.
Eerdere bekende functies van John R. Bourne
Bedrijven | Functie | Einde |
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Witness Systems, Inc.
Witness Systems, Inc. Investment ManagersFinance Witness Systems provides performance optimization software that companies use to capture customer contact data and improve workforce performance. Witness Systems' eQuality suite includes performance analysis, e-learning, and Voice over Internet Protocol (VoIP)-based recording and analysis applications that synchronize customer communications across phone and Web channels, enabling companies to offer clients more personalized assistance. Designed for customer contact centers, the company's software can record specific interactions by telephone, Web chat, or e-mail, and sort them according to business-driven criteri | Corporate Officer/Principal | 04-04-2013 |
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Witness Systems, Inc.
Witness Systems, Inc. Investment ManagersFinance Witness Systems provides performance optimization software that companies use to capture customer contact data and improve workforce performance. Witness Systems' eQuality suite includes performance analysis, e-learning, and Voice over Internet Protocol (VoIP)-based recording and analysis applications that synchronize customer communications across phone and Web channels, enabling companies to offer clients more personalized assistance. Designed for customer contact centers, the company's software can record specific interactions by telephone, Web chat, or e-mail, and sort them according to business-driven criteri | Finance |