Arthur Johnson

QuickBase, Inc. provides cloud based solution services. The firm's solutions include process improvement, asset management, CRM & sales management, customer service, human resources, field services, project and training management. The company was founded by Joe Rice, Jim Salem and Claude von Roesgen in 1999 and is headquartered in Boston, MA.

Genesys Cloud Services, Inc. provides customer service and contact center solutions. It also offers business consulting, professional services, Genesys support and care, Genesys Guru managed services and Genesys customer advocacy program. The firm?s solutions include contact center modernization, self service, enterprise workload management, proactive customer communications, cloud, continuous workforce optimization and different solutions by industry. The company was founded in 1990 and is headquartered in Daly City, CA.

Part of Cisco Systems, Inc., Cisco WebEx LLC is a leading enterprise solution for video conferencing, online meetings, screen share, and webinars. The private company is based in Chicago, IL. The company provides web conferencing, cloud calling, and equipment. Cisco WebEx also offers AI solutions for contact centers to empower agents to provide exceptional customer experiences. The company's expert on demand service enables frontline workers to collaborate with the right experts safely, no matter where they are. Additionally, Cisco WebEx provides workforce optimization tools for customer service agents and their supervisors to work and collaborate more efficiently towards better customer satisfaction.