Paul Maggioli

Castel is a leading provider of customer interaction management systems for the contact center. Its full suite of solutions includes Castel Connects®, Intelligent Message Delivery™, C4™, its performance dashboard, and Digital Voice Recording. Castel Connects®, Castel's award-winning and patented customer interaction management system, consists of a set of software solutions for outbound dialing, inbound call distribution, and inbound/outbound call blending. It designed Castel Connects to work with most existing server and switching environments, and to integrate with your existing customer contact applications to fully integrate business-critical functions, such as collections, telemarketing, and customer service. Businesses across the country are currently using Castel Connects for a variety of dynamic customer contact applications, including: Collecting delinquent accounts Payment reminders Scheduling appointments Follow-up service calls Prospecting for new customers Precision marketing programs Market research Database cleansing New market development Customer surveys Its envision is a business environment where every individual responsible for working with customers, vendors or partners can utilize the powerful productivity and management capabilities of customer interaction management systems.

Nova Biomedical Corp. develops and manufactures blood analyzers. Its products include automated chemistry analyzers for analysis of nutrients, metabolites, and gases in cell culture and fermentation. The company was founded in 1976 by Robert L. Coleman and is headquartered in Waltham, MA.